They came Thursday to repair my wall charger. They completely replaced the innards of the thing so it’s as good as new. The mechanic did that while I was at work, so when getting home I immediately tried to charge. It still didn’t work. The same symptoms as three months ago when it was new: white light – green light – flashing red light.
So they had to pass by again on Friday morning to look into it. Friday’s I am usually at home so I could watch and check before the mechanic left. It was the same issue as before: the thick 3 phase 6 mm² cable impeding the latch that locks the plug. After 5 minutes and a few tie-wraps everything was in working order and I’m running again. They really really need to change the design of this charger. It is costing them service visits for nothing.
And some other good news: they opened up a fast charger on the Haarrijn petrol station along the A2 from Amsterdam to Utrecht. The first of about 20 planned for the Randstad (the populous western and central part of The Netherlands). Accidentally I have to travel from Amsterdam to Utrecht tomorrow afternoon. Can’t wait to pay a visit and see if it is suitable for my ZOE. All fast chargers in operation today are CHAdeMO DC chargers, only usuable if you have a LEAF.
I want 63 A 3-phase!
Today I was contacted by the service department of my Renault dealer. I had made an appointment to have them take a look at the SD/USB card reader since it started malfunctioning again since summer. It seems the thing is temperature sensitive since it never works in the morning and sporadically in the afternoon. The colder the weather, the smaller the chance of it working.
So the technician had already looked into the issue and determined there was a batch of Zoe’s with a bad card reader. He had already ordered a replacement part and was awaiting delivery. So we canceled the appointment to reschedule for a later time when the part arrives. A genuine proactive gesture from Renault, what a nice surprise.
This afternoon my wall charger broke down. I had plugged in my Zoe and she was charging. I interrupted the charging process with the key operated switch on the charger (so without actually unplugging) and started again an hour later or so. The the red light on the wall charger came on. So I went through the routine of unplugging, switching on and off etc. To no avail.
Then I inspected the plug and saw there was a clump of mud that had entered one of the pins. I assumed that was impeding a good contact. And so I sat down to clean things up. It cost me a dozen cotton tips, but everything was clean as a whistle. I switched on the wall charger, the white light came on. I inserted the plug and the light immediately turned red. I didn’t even have to insert the plug all the way. And I didn’t even have to connect my Zoe. Just inserting one end of the cable tripped the wall charger.
So I drove to a nearby public charging station to see if she would charge there and she did. This suggests the wall charger is the problem and not the cable. I will call the service company tomorrow to see if they can fix things.