A nice surprise

Today I was contacted by the service department of my Renault dealer. I had made an appointment to have them take a look at the SD/USB card reader since it started malfunctioning again since summer. It seems the thing is temperature sensitive since it never works in the morning and sporadically in the afternoon. The colder the weather, the smaller the chance of it working.

So the technician had already looked into the issue and determined there was a batch of Zoe’s with a bad card reader. He had already ordered a replacement part and was awaiting delivery. So we canceled the appointment to reschedule for a later time when the part arrives. A genuine proactive gesture from Renault, what a nice surprise.

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